Listing:

Position now available in BTI's Reno-Sparks Facility

Summary

BTI’s Factory Service Center/Manticore (FSC/M) is looking for a candidate with the ideal blend of mechanical and customer service skills to perform repairs, communicate with customers and process incoming work orders. Position reports to Reno-Sparks Warehouse Manager.

BTI FSC Responsibilities

• Fork, shock, dropper and other bike repairs for FSC/M
• Communicate with clients, provide estimates and resolve issues
• Traffic controller for new repair requests
• Check in newly arriving repairs
• Coordinate sourcing of parts and supplies
• Document and invoice repairs
• Improve systems for increased efficiency
• Help in warehouse when needed

Traits of a successful candidate

• Enthusiastic, high energy, well organized
• Patient with clients, determined to solve problems and retain customers
• Possesses strong verbal and written communication skills
• Must be resourceful and able to follow an established procedure
• Proficient in Outlook, Excel and Word
• Social media savvy
• Must be able to stand for long periods

We offer the following to all full time employees:

• Company paid health/dental insurance
  
• Paid time off
• Paid holidays
• Merchandise discounts
• Commuter program
• Competitive pay
• Technical training with manufacturers

BTI's place of employment is easily accessed by car, bus, bike, etc

To apply, send your resume to btijobs@bti-usa.com. You must include the keyword ‘resume’ in the subject line of your email. If your email does not contain this keyword, we will not receive it.